Zoom Integration Guide

Adding the Zoom Integration

Prerequisites

• A Meetn account (sign up at meetn.ai)
• A Zoom account (free or paid)

Steps to Connect

1. Log in to your Meetn account at meetn.ai
2. Click on your profile icon in the top right corner
3. Select "Settings" from the dropdown menu
4. Navigate to the "Integrations" section
5. Click "Connect Zoom"
6. You will be redirected to Zoom's authorization page
7. Sign in to your Zoom account if prompted
8. Review the permissions and click "Allow" to authorize Meetn
9. You will be redirected back to Meetn with Zoom connected

Having trouble? See our Troubleshooting Guide below.

Using the Zoom Integration

Automatic Meeting Links

Once Zoom is connected, Meetn will automatically create Zoom meeting links for your scheduled appointments:

• When someone books a meeting through your booking link, a Zoom meeting is automatically created
• Both you and your guest receive the Zoom meeting link in the calendar invitation
• The meeting link is also included in confirmation emails

Meeting Location Settings

You can configure meeting locations for each booking link:

1. Go to your booking links in the Meetn dashboard
2. Edit a booking link or create a new one
3. Under "Meeting Location", select "Online Meeting"
4. If Zoom is connected, your meetings will automatically use Zoom
5. If Zoom is not connected, Google Meet will be used as a fallback

What Meetn Does with Zoom

• Creates meetings: Generates unique Zoom meeting links for each booking
• Sets meeting details: Configures meeting title, duration, and description
• Manages invitations: The Zoom link is added to calendar invites sent to participants

Removing the Zoom Integration

Disconnect from Meetn

1. Log in to your Meetn account at meetn.ai
2. Click on your profile icon in the top right corner
3. Select "Settings" from the dropdown menu
4. Navigate to the "Integrations" section
5. Find Zoom in your connected integrations
6. Click "Disconnect"
7. Confirm the disconnection when prompted

Revoke Access from Zoom

You can also revoke Meetn's access directly from your Zoom account:

1. Log in to your Zoom account at zoom.us
2. Go to the Zoom App Marketplace
3. Click "Manage" → "Installed Apps"
4. Find "Meetn" in your installed apps
5. Click on Meetn, then click "Uninstall"

What Happens After Removal

• Meetn will no longer be able to create Zoom meetings on your behalf
• New bookings will use Google Meet instead (if Google Calendar is connected)
• Existing scheduled meetings with Zoom links will still work
• Your Zoom account and meetings are not affected

How Your Data is Handled

When you remove the Zoom integration:

• Your Zoom OAuth tokens are immediately deleted from our servers
• We no longer have any access to your Zoom account
• No Zoom data is retained after disconnection
• Your Meetn account and booking history remain intact

Data & Privacy

What Data We Access

Meetn requests only the minimum permissions needed to create meetings:

• Create meetings: To generate Zoom meeting links for your bookings
• View user information: To identify your Zoom account

What We Don't Access

• Your Zoom meeting recordings
• Your Zoom chat messages
• Your Zoom contacts
• Your Zoom meeting history (beyond what Meetn creates)

For more information, see our Privacy Policy.

Troubleshooting

Zoom connection failed

If you're having trouble connecting Zoom:

• Make sure you're signed in to the correct Zoom account
• Try disconnecting and reconnecting the integration
• Clear your browser cache and cookies, then try again
• Ensure pop-ups are not blocked for meetn.ai

Zoom meetings not being created

• Verify Zoom is connected in Settings → Integrations
• Check that your booking link is set to "Online Meeting"
• Try disconnecting and reconnecting Zoom

Authorization errors

• Ensure you have permission to install apps on your Zoom account
• If using a corporate Zoom account, check with your admin that third-party apps are allowed
• Try using a different browser or incognito mode

Frequently Asked Questions

Contact Support